SMS terms for OrvexHealth communications.
These SMS Terms & Conditions explain how OrvexHealth may use text messaging for customer care, service inquiries, consultation coordination, candidate communications, operational updates, and, where you have separately opted in, marketing communications, when you choose to provide your phone number and consent to SMS communications.
1. SMS Consent and Privacy
OrvexHealth respects your privacy. Phone numbers and SMS consent information collected for messaging purposes are used to communicate with you regarding your inquiry, consultation request, service request, candidate submission, or other operational communication, and, where you have separately opted in, to send marketing and promotional messages.
Mobile phone numbers, SMS opt-in information, and messaging consent data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.
2. Types of SMS Communications
If you consent to receive SMS messages from OrvexHealth, you may receive messages related to:
- Consultation scheduling or coordination
- Responses to service inquiries
- Appointment or meeting coordination
- Service-related follow-up
- Candidate or careers communications
- Operational updates related to your request
- Billing, credentialing, staffing, website, compliance, or other service-related communications where applicable
Marketing and Promotional Communications
Individuals who have separately opted in to receive marketing SMS communications may receive:
- Special offers and promotional announcements
- Information about new and existing OrvexHealth services
- Medical billing and revenue cycle management service promotions
- MIPS and insurance credentialing service information
- Healthcare practice management tips
- New service announcements and consultation invitations
Marketing and promotional messages are sent only to individuals who have provided the required marketing consent.
3. Message Frequency
Message frequency may vary depending on your selected SMS messaging program, service inquiries, communication preferences, and interactions with OrvexHealth. Messages may include customer care, informational updates, and marketing communications based on the consent provided.
4. Potential Fees for SMS Messaging
Message and data rates may apply depending on your mobile carrier and service plan. OrvexHealth is not responsible for carrier charges associated with SMS messages.
5. Opt-In Method
You may opt in to receive SMS communications from OrvexHealth by voluntarily selecting the applicable SMS consent checkbox on our website or through another approved and documented consent method.
Consent for customer care and informational SMS communications is collected separately from consent for marketing and promotional SMS communications.
Marketing and promotional messages are sent only to individuals who have provided the required express written consent.
Consent to receive marketing SMS messages is not a condition of purchasing or using OrvexHealth services.
Providing a phone number, submitting an inquiry, or accepting general website terms does not automatically constitute consent to receive marketing SMS communications.
6. Opt-Out Method
You can opt out of SMS communications at any time by replying STOP to any SMS message from OrvexHealth. After opting out, you may no longer receive SMS messages unless you provide consent again.
7. Help and Support
For assistance, you may reply HELP to an SMS message from OrvexHealth or contact us at +1 (877) 450-0807 or info@orvexhealth.com.
8. Carrier Disclaimer
Carriers are not liable for any delayed or undelivered messages.
Message delivery may be affected by network availability, mobile carrier restrictions, or other technical circumstances.
9. No Sensitive Information by SMS
Do not send protected health information, patient records, clinical documentation, insurance details, claim-level data, Social Security numbers, or other sensitive patient information through SMS unless a secure, approved communication method has been specifically established.
10. Changes to SMS Terms
OrvexHealth may update these SMS Terms & Conditions periodically. Any changes will be published on this page.
11. Contact
For questions about these SMS Terms & Conditions or our SMS communications, please contact us at info@orvexhealth.com.